Frequently Asked Questions

Q: How old or big must my pet be to be trained to the fence?

A: First off, your pet should be well adjusted to its home environment before you start training. We recommend that your pet be at least eight weeks old, but there are no minimum or maximum size limitations.

Q: How long will it take to train my dog to the fence?

A: Most dogs are trained in about six days. Our gentle training drastically reduces the duration of training and is more humane than the methods used by competitors.

Q: Will the correction hurt or harm my pet?

A: The correction is safe, harmless and humane. It is just effective enough to STARTLE the dog. The correction produces less energy than that produced by a static shock from carpeting.

Q:  Can I use an underground dog fence for my aggressive dog?

A: No.  We will not sell or install an electric dog fence for an aggressive dog. The only exception is when our product supports a pre-existing wooden or chainlink fence.  Use of corrections with aggressive dogs is not recommended, instead, we suggest you call your vet for a training recommendation.

Q: How do I know when the receiver batteries have to be replaced?

A: Battery life depends on how often your dog tests the boundaries - usually, the battery lasts from 5 to 8 months. If the battery is running low, an indicator light will alert you, giving you time to change the batteries before they expire.

Q:  Is Pet Stop of St. Louis associated with Invisible Fence®, Petsafe®, PetSafe® Pro, Radio Fence®, Dogwatch®,  DogGuard®  or ANY other pet fence brand than Pet Stop®?

A: No.  Pet Stop of St. Louis is an authorized Pet Stop® dealer.

As independant contracters, we may sell and/or provide service for other brands of pet containment, including upgrades, trade-ins, exchanges, or replacements.

Pet Stop of St. Louis provides the manufacturer's warrantee for Pet Stop products ONLY.